Question 1

What's included in the tour?

Accepted Answer

All guests will have an Audio Receiver to listen to the guide.

Question 2

What's not included in the tour?

Accepted Answer

(1) Earphones are NOT provided. Please bring your own wired earphones. (Also available for purchase onsite for $2.50 SGD),
(2) Food and beverages. (3) Transportation to and from the meeting point. (4) Access to the NUS Baba House (Closed for restoration until 2028)

Question 3

Must know

Accepted Answer

This is a rain or shine programme; however, it may be cancelled in extreme weather for safety. In case of operator cancellation before the start, guests will be contacted via email for a refund. Refunds will not be offered if the tour has already been running for 30 minutes.

Question 4

Eligibility

Accepted Answer

This tour is recommended for participants aged 12 and above.
Concession ticket holders must present a valid ID or NRIC during registration.
ICOM or Museum Roundtable members should contact the operator directly for complimentary codes.

Question 5

Child Policy

Accepted Answer

Recommended for children aged 12 and above due to the nature of the historical content and walking distance.
All children must be accompanied by a paying adult.

Question 6

What to bring?

Accepted Answer

(1) Earphones: Wired 3.5mm jack earphones for the tour receiver (Bluetooth/Wireless not compatible). (2) Bottled water, sunglasses, and a hat for sun protection.
(3) A poncho or umbrella in case of rain.
(4) Comfortable clothes and closed-toed walking shoes.
(5) Valid photo ID for registration.

Question 7

Accessibility

Accepted Answer

Not wheelchair accessible as the route includes steps and slopes.
Limited seating areas are available along the route.
Participants with mobility concerns are encouraged to contact the operator before booking.

Question 8

Cancellation Policy

Accepted Answer

Free cancellation is available up to 2 days or more before the tour date.
Cancellations made less than 2 days before the tour are non-refundable.
No-shows will not be eligible for a refund.

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