Business Etiquette 1 Day Workshop in Akron, OH

Business Etiquette 1 Day Workshop in Akron, OH

Learn how to navigate the business world with confidence and professionalism in our one-day workshop.

By Mangates

Select date and time

Tuesday, May 6 · 9am - 5pm GMT+5:30

Location

HQ

388 South Main St. Suite 440 Akron Ohio 44311 United States of America PH: +1 469 666 9332 Akron, OH 44311

Refund Policy

Refunds up to 7 days before event

Agenda

9:00 AM - 9:30 AM

Welcome and Introduction


Start the day with an introduction to the course, overview of the agenda, and setting expectations.

9:30 AM - 10:30 AM

What Exactly is Business Etiquette?


Dive into the definition of business etiquette and understand its significance in professional settings.

10:30 AM - 10:45 AM

Break

10:45 AM - 11:45 AM

Impact of the Words We Use


Explore how our words can impact others and learn to communicate more effectively.

11:45 AM - 12:45 PM

Email Etiquette


Learn best practices for professional email communication and how to avoid common pitfalls.

12:45 PM - 1:15 PM

Lunck Break

1:15 PM - 2:15 PM

The Power of Listening


Understand the importance of active listening and its impact on professional relationships

2:15 PM - 3:15 PM

Exploring Our Personal Impact


Examine Patsy Rodenburg’s “circles of energy” and learn how to enhance your personal impact.

3:15 PM - 3:30 PM

Break

3:30 PM - 4:30 PM

Effective Meeting Management


Analyze how to manage meetings effectively to maximize productivity and resource use.

4:30 PM - 5:00 PM

Supporting Business Etiquette in Others & Wrap-Up


Discuss strategies for supporting colleagues in improving their business etiquette and wrap up the day’s learnings.

About this event

Business Etiquette 1 Day Workshop

Where you can learn all about the dos and don'ts of business etiquette. This in-person workshop will cover a range of topics to help you navigate the professional world with confidence.

Course Overview:

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery Format: Classroom (Food and Beverages included)

Course Description:

In today's dynamic work environment, effective communication and proper etiquette are more important than ever. This one-day program, delivered in-person or virtually, helps you understand the impact your behaviour has on colleagues and the organization as a whole. Through interactive sessions, you'll gain valuable insights into building self-awareness, fostering collaboration, and mastering modern business etiquette in both physical and remote settings.

Course Benefits:

  • Go beyond the basics: Learn why business etiquette isn't just about manners – it's about achieving success.
  • Communicate effectively: Discover how your words, both written and spoken, influence others.
  • Cut through the jargon: Communicate clearly and concisely by eliminating unnecessary business jargon.
  • Become a powerful listener: Develop active listening skills and understand the pitfalls of multitasking.
  • Maximize your impact: Project a positive presence and build strong professional relationships.
  • Manage meetings efficiently: Learn strategies to optimize time and resources during meetings.
  • Support others: Gain skills to provide constructive feedback on business etiquette to colleagues.

Agenda:

The Importance of Business Etiquette in the Workplace

  • Understanding the Power of Your Words
  • Mastering Email Etiquette
  • The Art of Active Listening
  • Exploring Your Personal Impact
  • Effective Meeting Management Strategies
  • Supporting Business Etiquette in Others

Who Should Attend:

This course is ideal for anyone who wants to enhance their professional communication and etiquette skills, including:

  • Team Leaders
  • Supervisors
  • Managers
  • HR Professionals

Anyone involved in people or organizational management

Certification:

Upon successful completion of the training, you will receive a course completion certificate from Mangates.

Benefits of Choosing the Business Etiquette Course for Your Team

  • Enhanced Professionalism: Equip your team with the knowledge and skills to maintain high standards of professionalism, ensuring they represent your organization in the best possible light.
  • Improved Communication: Help your team communicate more effectively, both verbally and in writing, reducing misunderstandings and fostering a clearer, more efficient exchange of information.
  • Better Collaboration: Foster a collaborative work environment by teaching team members the importance of respecting others, listening actively, and providing constructive feedback.
  • Increased Productivity: By improving meeting management and minimizing distractions, your team can work more efficiently, saving time and resources.
  • Strengthened Relationships: Build stronger professional relationships within the team and with external stakeholders by emphasizing the importance of empathy, respect, and appropriate behavior.
  • Greater Self-Awareness: Encourage your team to reflect on their own behaviors and understand how they affect others, leading to personal growth and improved interpersonal interactions.
  • Reduced Conflicts: Minimize workplace conflicts by promoting clear, respectful communication and understanding the impact of one’s actions on others.
  • Enhanced Company Image: Maintain a positive reputation for your organization by ensuring that your team consistently demonstrates high standards of business etiquette.
  • Supportive Work Environment: Create a supportive atmosphere where team members feel valued and respected, which can boost morale and job satisfaction.
  • Long-Term Success: Investing in business etiquette training can lead to long-term benefits, including better team cohesion, higher employee retention rates, and overall organizational success.

To host the session for your group on-site, enquire us at corporate@mangates.com

©️ 2025 Mangates Tech Solutions Pvt Ltd. This content is protected by copyright law. Copy, Reproduction or distribution without permission is prohibited.

Frequently asked questions

Q1. What is the duration of the course?

The Business Etiquette Certificate Course is a one-day program, typically running from 9am to 5pm.

Q2. Do you offer the course in-person or online?

Yes, the course is available in both classroom (onsite) and virtual delivery formats.

Q3. What language is the course offered in?

This course is currently offered in English.

Q4. What are the benefits of attending this course?

This course equips you with the skills to navigate professional interactions effectively. You'll learn how to: Communicate clearly and concisely Project a positive presence Build strong professional relationships Manage meetings efficiently Provide constructive feedback on business etiquette

Q5. Who should attend this course?

This course is ideal for anyone who wants to enhance their professional communication and etiquette skills, including: Team Leaders Supervisors Managers HR Professionals Anyone involved in people or organizational management

Q6. What certification will I receive?

Upon successful completion of the training, you will receive a course completion certificate from Mangates.

Q7. Do you offer discounts for groups?

Yes, many organizations offer group discounts for this course. In fact, if you choose the onsite mode for your team, you can expect to receive a good group discount.

Q8. How can I find out more about group discounts?

Please contact Mangates directly to inquire about specific group discount rates and availability for your team. They might require a minimum number of participants for the discount to apply.

Q9. Do we provide placements ?

Placements are not guaranteed, however you can ask our trainer for the help as our trainer has contacts with corporate.

Q10. If I cancel my enrolment, how can I claim my Refund?

You can request a refund by sending an email to info@mangates.com and within 7 working days you get your money back.

Organized by

Mangates Tech Solutions is one of the Leading Education Industry, We Developed a more advanced, applied level of Training programs. We Designed High Quality Training programs and you can expect the same learning Experience, this made us stand out above the competition.

$595 – $795